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Pulse is a recurring column where we ask for readers’ takes on varying topics in a weekly survey and report back with our findings.
For so many reasons, communicating just seems to be harder these days. Some of us got out of face-to-face communication practice during the pandemic and never regained that gift of gab. For others, the commission lawsuit settlement has left us tongue-tied and unsure about what we can say, should say or absolutely need to avoid saying. It’s making for some pretty bad communication moments.
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That’s why we wanted you to tell us about the big communication blunders you’re seeing now. Are agents stumbling over post-settlement talking points? Are they struggling with real-life versus online communication? Is everyone texting when a phone call would be better? Let us know below:
We’ll compile a list of the top responses and post them on Inman next Tuesday.
